Close Cycle 30+ Days → 5; NRR +9%

Jun 12, 2023

Hero Summary

Rapid ARR growth was straining finance. We cut reporting delays to 5 days and improved NRR.

Daily visibility into churn and expansion revenue allowed leadership to act quickly and scale with confidence.

The Blind Spot

ARR doubled in 18 months but financial reporting lagged 30+ days. No clear drivers for NRR, churn, or cash.

The Fix

  • Implemented real-time dashboards

  • Built rolling forecasts

  • Aligned finance with sales/ops to close the data gap

The ROI

  • Close cycle reduced to 5 days

  • NRR improved +9%

  • CEO gained confidence to expand into two new markets

Takeaway

Finance must run at the speed of growth.

Client Quote

“We finally had finance running at the speed of our growth. Dashboards went from lagging to real-time.”

  • Close: 30+ days → 5

  • NRR: +9%

This Might Be the Most Valuable Call You Make This Year.