Close Cycle 30+ Days → 5; NRR +9%
Jun 12, 2023
Hero Summary
Rapid ARR growth was straining finance. We cut reporting delays to 5 days and improved NRR.
Daily visibility into churn and expansion revenue allowed leadership to act quickly and scale with confidence.
The Blind Spot
ARR doubled in 18 months but financial reporting lagged 30+ days. No clear drivers for NRR, churn, or cash.
The Fix
Implemented real-time dashboards
Built rolling forecasts
Aligned finance with sales/ops to close the data gap
The ROI
Close cycle reduced to 5 days
NRR improved +9%
CEO gained confidence to expand into two new markets
Takeaway
Finance must run at the speed of growth.
Client Quote
“We finally had finance running at the speed of our growth. Dashboards went from lagging to real-time.”
Close: 30+ days → 5
NRR: +9%
