Hero Summary

Visibility revealed an unprofitable segment; cut $320K in hidden losses.

The PM rhythm now focuses on forward-looking profitability, not post-mortems.

The Blind Spot

PMs lacked cost visibility; overruns and unprofitable projects were hidden until year-end.

The Fix

• Introduced cost-to-serve reporting

• Built project-level P&Ls and dashboards

• Installed margin reviews with PMs

The ROI

• Identified a loss-making project type dragging margins 4%

• $320K in hidden losses cut annually

• Leadership now tracks profitability by project in real time

Takeaway

Without visibility, even busy firms lose money on bad-fit projects.

Client Quote

“Before Growth CFO, we were guessing. Now we know which projects make money—and which don’t.”

• Margin drag: -4% removed

• Losses cut: $320K/yr